# How Prometric Saved Weeks of Manual Reporting Time With Real-Time Engineering Insights

FineTune, a subsidiary of Prometric, unified Jira and GitHub into a real-time source of truth — unlocking
50% faster PR cycle times, 40+ hours of productivity back per leader, and audit-ready billing accuracy.

## Faster PR Cycle Time

~50%  
Time to open, review, and merge dropped by 40–50% — work moved through the pipeline without stalling.

## Hours Saved Per Year

40+  
Manual spreadsheet reporting was completely eliminated across engineering leadership.

## Financial Accuracy

100%  
Real activity data replaced story-point guesswork for client billing and cost capitalization.

## The Problem

### Prometric's Engineering Org Was Running on Spreadsheets

Tracking engineering health was a retrospective, manual process. The data was scattered across Jira,
GitHub, and spreadsheets — and insights only arrived after sprints ended, too late to act on:

- Half a day of manual data entry every few weeks to reconcile metrics into a single view
- Lagging indicators — insights only generated after sprints ended, making mid-flight pivots impossible
- Subjective financials — client billing and cost capitalization relied on story-point estimates rather than verifiable effort data

### The Solution

## Real-Time Visibility Across Jira, GitHub, and Every Team

Prometric implemented Optimal AI Insights to unify their Jira and GitHub data into a single pane of
glass — replacing manual correlation with dynamic dashboards and AI-generated narratives that explain
the "why" behind every metric.

### Unified Teams View

Dynamic dashboards for Strike Teams — hybrid squads pulled from various departments — with real-time status for every member.

### Allocation Intelligence

Instant confirmation of active contributors and PR review distribution, removing guesswork from capacity planning.

### Pipeline Velocity

PR Cycle Time used as a core KPI to ensure work moves through the engineering pipeline without stalling.

### AI Insights

The platform narrates the story behind the metrics — developers and managers spot bottlenecks instantly without digging through months of history.

## The Results

### 50% Faster Cycles, 40+ Hours Back, and Audit-Ready Billing

The shift to real-time intelligence delivered immediate velocity improvements and financial precision:

- ~50% faster PR cycle time — 40% drop in review time, 45% drop in time to merge
- 40+ hours per leader saved annually by eliminating manual spreadsheet reporting
- 100% billing accuracy — hard activity data replaced story-point estimates for capitalization
- Developers self-correct mid-sprint using real-time AI Insights
- Leadership operates proactively — spotting bottlenecks before they become blockers

## The Impact in Numbers

### Before and after metrics for Prometric's team using Optimal AI Insights

| Metric             | Before Insights                                         | After Insights                                          | Improvement                                   |
|--------------------|--------------------------------------------------------|------------------------------------------------------|-----------------------------------------------|
| PR Cycle Time      | Lagging, retrospective data — only visible after sprints ended | Real-time visibility; pipeline velocity tracked as a core KPI | 50% faster (40% review ↓, 45% merge ↓)      |
| Team Autonomy      | Reactive; developers dependent on managers for status updates | Proactive; self-serve insights let teams course-correct mid-sprint  | Developers self-correct mid-sprint            |
| Leadership Time    | Half a day of manual spreadsheet entry every few weeks | Instant automated reporting via unified Jira + GitHub dashboard | 40+ hrs/leader saved per year                 |
| Billing Accuracy    | Subjective "story-point" estimates with no audit trail | Verified, audit-ready data for cost capitalization and invoicing | 100% financial accuracy                        |
| Reporting Process   | Data siloed across Jira, GitHub, and spreadsheets      | Single pane of glass with AI-generated narrative insights | Zero manual data correlation                   |

## Cut cycle time by 50% and get visibility into engineering productivity

Start reviewing PRs faster, catching issues earlier, and shipping with confidence.